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Reviews

Judith Lacourciere
Judith Lacourciere
18:07 03 Feb 23
We live in an old house, and the main bathroom was outdated and impractical. We had gotten estimates to remodel but had not decided on a specific company. Then we got a BathMasters advertisement in the mail. "Call now!" it said, and so we did. I have to say calling them was one of our better ideas. From start to finish, the entire process was painless--and we simply could not be happier with the result.They even repaired a sink and shower fixtures that a previous contractor had installed incorrectly in our second bathroom.But I also want to say what a great experience we had with everyone who worked in our home: Ernesto Lopez, supervisor, who came to check the work every day; Leo, Andres Hernandez and Yasiel Garcia, who did the demo, tiling and framing; and Milodrag Campos, who did the painting. They arrived early, worked the entire day (definitely NOT our experience with other contractors), and sometimes left late. They were always professional, always took care to make the least mess possible, always cleaned up, and were always fun to have around (our dog Biscuit is lonely now).I highly recommend this business, and I would use them again!
Sarah H
Sarah H
22:37 11 Jan 23
We chose Bathmasters to do a full bathroom remodel of our guest bathroom. From start to finish, they were professional and upfront with pricing and timeline. They have a large selection of products to choose from in their showroom. Judy helped us tremendously with the design process. The job supervisors were knowledgeable, helpful, and responsive to our requests. The project turned out so well and my new bathroom is beautiful and so much more functional. Overall very happy with our experience with Bathmasters.
Diane Richardson
Diane Richardson
02:59 11 Jan 23
Bathmasters did a wonderful job remodeling our shower! The showroom was very helpful with design of our shower with a good selection of ideas. The crew that came to the house was very professional, respectful of property (considering it was the week before Christmas with decorations around) and always on time. Thank you to the team: Kenondre who did the demo, Sam, the driver who brought supplies, Travis C. did the framing and Matt A. did the beautiful acrylic work. All under the supervision of Andrew Keller. They always cleaned up before leaving. I would definitely use them again for a remodeling job.
Marlene F Brown
Marlene F Brown
22:09 04 Jan 23
From the very beginning working with Grant and Judy, it was a pleasure. Jamie, the general manager contacted us right away to go over the project. Neil the supervisor went over each step as it happened so we understood the complexities of the work. Dominic was a pleasure to have around and was quite thorough in his work. From the plumber to the electrician to the tile people they worked and got theirs jobs done efficiently and kept us in the loop. Matt MILLER our second supervisor was also great to work with and at the end of our project went over everything. Matt Condon the quality assurance manager was also great and understood any concerns we had. I am sorry that we could not remember everyone by name.We would definitely use the Bath Masters team services again.Michael and Marlene Brown
Kevin Patel
Kevin Patel
02:15 29 Dec 22
Jerry Lowe
Jerry Lowe
16:35 28 Dec 22
From the beginning upon meeting the sales rep Chas in Feb '22 to the completion day in Dec, my wife and I were impressed with the professionalism of the entire team representing BathMasters. In our initial consultation we informed Chas we were not in a rush to do the project. He never pushed us to sign the contract. When we were ready, from the time we signed, their entire team knew our name and on time for each phase of the remodel. As in any project on a complete remodel, there is a chance for an issue. Never a time the company not step up even when it was a change created on our side.I could ramble on with the superlatives for the company. We knew from the time we met, I hope the name is correct, Joe, the first contact on the construction side, to Ernesto and Esmir, Paul the Plumber, the tile team, the drywall guys and all the others including the person who would stop by for deliveries and haul things away, very professional.To close and to be honest, initially I thought the price quoted was a bit high. Can't really say why I had that impression, haven't been involved in a remodel in quite a while. Even if they are a little pricey, the quality of work and the skillset of their team kinda justifies the price. To the point, when I am ready to remodel the other bathroom, BathMaster's will be my only choice.
AndysAir Dennis
AndysAir Dennis
14:56 21 Dec 22
We used Bathmasters for 3 bathrooms: master, guest and powder room. The showroom is amazing and has all the items needed to design the entire bathroom. The staff/workers were nice, easy to work with and professional. I wouldn't use anyone else. Hoping to remodel my kitchen someday and then my home will be complete!
Cliff Van Leuven
Cliff Van Leuven
16:40 29 Nov 22
I'm embarrassed it's taken a year to write this review of our master bath and kitchen remodels accomplished by BathMasters- because the entire process was impressive. From the design/planning to demolition to construction through to quality control follow-up afterwards, the team from BathMasters was exemplary. One member of the team stands out in our view, Matthew Condon, made us feel as though we were the only clients he had- when we had a feeling how busy he was with others. We loved having him around as he was always checking on the work underway, being as particular as we are about how his craftsmen (and I use "craftsmen" specifically because that's the quality level of work we saw day-in and day-out on our master bath and then our kitchen project) Matt took a personal interest in us as clients and the work being done on our 60-year old family home. We were so pleased with our bath remodel, that we asked if they'd take on our kitchen and THAT result, in a very dated kitchen, is spectacular. And Matt was with us every step of the way. His technical expertise is impressive, his attention to detail equally so, and he's just an amazing representative of the organization. Thank you to Matt and to the entire BathMasters team for two very important jobs so incredibly well done.
Mike Riddlesworth
Mike Riddlesworth
14:42 29 Nov 22
From the beginning of our experience with the sales team to the final walk through by the installation supervisor Ernesto the project was all we had hoped. Top quality job and we would highly recommend them!
Zoran Beric
Zoran Beric
23:10 25 Nov 22
Robert “Mark” Pecenko
Robert “Mark” Pecenko
19:57 17 Nov 22
The bathroom remodel was 5 star! What a talented group of workmanship. From the demo to the completion, they were amazing! The tile work alone was a work of art. Our Supervisor Ernesto made sure we were satisfied with every small detail, and how convenient it was to only have to deal with one contact to speak to instead of several contractors creating confusion and numerous phone calls. It is my opinion that you can't possibly do better.
Vincent Nesci
Vincent Nesci
11:35 17 Nov 22
We completely gutted a Master bath and a Guest bath. Work was done in a timely manner without mess - they cleaned every day at end of day and removed all trash and construction debris. Workmen were prompt and did the work in a logical order.
David Matthews
David Matthews
22:13 15 Nov 22
We had a total remodelling of a guest bathroom and a total remodel of the wet area of the master bath. The work began in our absence and sadly the project management was initially poor as bathmasters are so popular they were overloaded with work. But after this initial over run of the job, the owner stepped in and we were given superb service ensuring all went well. Every tradesman who came to do the work was professional, courteous, tidy and worked hard. Quality of work was excellent. Our final results were just as we hoped so have no reservations about recommending Bathmasters and are pleased that we chose them.
Mark Calvert
Mark Calvert
16:08 01 Nov 22
We used BathMasters a couple of years ago for our master bathroom renovation. The work was great. However, our shower suddenly lost water pressure over the weekend. I called BathMasters on Monday morning, and they had the plumber Paul (who did most of the plumbing work on our reno) out that afternoon. He fixed the issue - a little clog on the other side oft he shower head - in a few minutes. No cost. No hassle. Great service on the warranty, no charge. The team at BathMasters kept their word, and stands by their work. And Paul is a nice guy and knows plumbing.
linda andrews
linda andrews
12:02 29 Oct 22
Job Supervisor Ernesto Lopez & team, exceeded all expectations for full bathroom makeover quality, function, beauty & timeliness. Our house is now a home. Linda
Douglas Rutherford
Douglas Rutherford
15:38 23 Sep 22
Definitely 5 STAR ⭐️⭐️⭐️⭐️⭐️service and review.👍👏👏 Matt provided exceptional service and greatly exceeded my expectations. Will highly recommend Bath Masters and Matt in particular to friends who want an excellent job done right the first time and fantastic service after the installation.
Sean Orris
Sean Orris
20:32 21 Sep 22
The BathMasters team repaired a small grout issue that presented a few months after the remodel of our bath room. The repair went well and was completed quickly and the team member was very professional.
Laura Merback
Laura Merback
13:10 21 Sep 22
Our Experience with BathMasters was fantastic! Their showroom had a great selection to choose from & the salesman was very helpful with ideas for our small space.All of their staff were very friendly & professional. Our job manager, Ernesto Lopez, was amazing; very attentive to our project & always responded to our calls & texts.We are very happy with the quality of our new bathroom - both the materials used and the work done by the craftsmen.We highly recommend!
J Dee
J Dee
16:17 20 Sep 22
I got my bathroom completely redone by BathMasters a few months ago and absolutely love it.However, I noticed the tub was clogged the other night so I emailed the office to see if it was something covered under their warranty. They responded right away and Matt C. came out out 30 minutes later. He had the entire problem fixed so quickly and he was delighted to talk to in the process. I learned about why it was clogged and how to try to prevent it in the future too.I cannot say enough good things about this company! From beginning to end, the process has been absolutely incredible. I feel so well taken care of by a company I can trust to really follow through. THANK YOU!!
Eileen Ozga
Eileen Ozga
14:52 16 Sep 22
Matt Condon came out and replaced the sink. He did a great job, quick, clean and at a good price. I will highly recommend Bathmasters.
Alan Medeiros
Alan Medeiros
13:35 14 Sep 22
Brett Blais
Brett Blais
21:04 05 Sep 22
We highly recommend Bath Masters. The process was as promised from the beginning to the end. Aaron, the Sales person, worked with us to design our new shower. He knew what he was doing and he was very patient with us. The install team was amazing. They worked really hard to keep everything protected and clean, and our shower turned out beautiful. Special thanks to the project team Matt, Adrian, Travis, Luis, and Ray. These folks are pros.
Virginia Adams
Virginia Adams
22:35 28 Aug 22
I contracted with BathMasters some years ago. The warranty had expired but they came right away to check out any issues I had. You can depend on BathMasters to stand by their work. they remodeled an average bathroom and vanity room to ADA specifications. I was and still am amazed with the transformation. Understand, it involved removing and repositioning walls, doors, plumbing, electrical, tile etc. They have teams of professionals assembled to perform specific jobs. I didn't have to wait for subcontractors to do the work. If you are considering bath, kitchen, drywalling, etc. Be sure to call BathMasters.
Debbie Vierheller
Debbie Vierheller
16:27 22 Aug 22
I had a complete remodel of my bathroom- it was made wheelchair accessible. the removed walks, rerouted toilets, completely ripped out old showers and tubs and made roll in shower. moved toilets and installed ada toilets. this was a massive job and Bathmasters did an outstanding job. it took me a couple of years to find someone who could do that extensive of a job to do roll in shower. skip the rest- go to the best- bathmasters! i would highly recommend them to everyone.
carrie montague
carrie montague
15:32 19 Aug 22
We were very pleased with the whole process of our bathroom remodel. Aaron the salesman was very helpful in picking out everything for our bathroom and explaining the process. Everyone of the guys who were involved in our remodel from the demo to the finishers were VERY friendly, respectful and hard working. We were impressed that supervisors, Tyler or Matt, would come by or call on a regular basis to inspect the work and inform us of what the next step was and when it would happen. We would highly recommend this company because of the workmanship and the way the company takes care of their employees! Bathmasters is a one stop shop (they do not sub contract any work), which is the biggest reason we choose them! We love our new bathroom!
Peggy Couve
Peggy Couve
23:49 08 Aug 22
We were looking for someone to remodel two bathrooms and a kitchen. We were having a hard time finding someone to even give a quote. Then we got a flyer from BathMasters and discovered they also do kitchens. We went right over to their showroom and talked to the salesman and the interior decorator. We were so impressed with their company’s professionalism and having everything under one roof, from products to designers, carpenters, plumbers, electricians and even a permitting department! We got a quote for the job a few days later. They were so reasonable that we signed the contract and picked out our products with the help of the interior decorator.Each job has a supervisor. We got Ernesto Lopez. He met with us before the job began and answered any questions we had. We were very impressed with his knowledge and experience! We left the condo during the remodeling. Ernesto was a great communicator. He answered calls and texts promptly. He also kept us informed of the progress through pictures and FaceTime. He was so accommodating and professional. We feel very lucky to have gotten Ernesto as our project supervisor!I would h highly recommend BathMasters! We got A+ service at a very fair price.
Ray Fehrenbach
Ray Fehrenbach
14:05 08 Aug 22
Great experience. I would definitely use them again. Matt and Tyler do a great job.
Michael Busciglio
Michael Busciglio
16:45 05 Aug 22
Bathmasters whole process was made easy from Grant and Judy in the sales office to the actual construction. Neil was so easy to work with his crew Andrew, Ben and all the people who worked on m guest bath were outstanding. My wife and I left after the first day and Neil would send me pictures every day as the bathroom was being done. I would use Bathmasters again and would recommend them.
Nichole Hanscom
Nichole Hanscom
00:51 03 Aug 22
Cindi Glidden-Tracey
Cindi Glidden-Tracey
20:41 27 Jul 22
The bath masters team did an impressive job of installing a new shower and closet after removing the big old tub that was here when we moved in recently. We are delighted with the results and the prompt, courteous service all through the project. Highly recommend these guys!
Pam Poole
Pam Poole
17:37 21 Jul 22
Matt Condon came to our home to help determine a leak in our master bath. He found what 2 plumbers couldn’t and he worked diligently to get the problem resolved and repaired so that we can use our bathroom again! His experience, knowledge and integrity are what got the job done! We are very happy and pleased with Matt and BathMasters and would recommend them to anyone!
June Bush
June Bush
19:00 19 Jul 22
We had a technical issue with the bathrooms we were remodeling. We called Matthew Condon, and he came out immediately, assessed the issue, explained to us why we had the issue, and fixed it. He was very prompt, courteous, professional, and we are very happy with the results!
Brian Groner
Brian Groner
14:39 18 Jul 22
Very helpful staff!
robert mesen
robert mesen
17:34 14 Jul 22
The entire staff, from folks performing demolition to job supervisors were professional, friendly, and talented in their field. Management really cares for their employees, which is a strong indicator of a well-run company. I highly recommend BathMasters for home improvement services based on our experience.
John Salviani
John Salviani
19:06 13 Jul 22
Bathmasters did a great job on our totality renovated 1960s bathroom. All the workers were friendly, professional and skilled.The team was led by Ernesto who was excellent at managing all the details of the job and keeping all the tradesmen on track.The "team" included Luis, Scott, Paul and Daniel who were super helpful and always cleaned up. There was very little down time between the stages of renovation.The convenient one-stop design and consultation beatsdriving around to find quality materials. No supply chain issues.Thanks to all who made it possible.We are planning another project in the future and will go withBathmasters again.
Jim Black
Jim Black
21:04 26 May 22
The Bath Masters people were very professional and easy to work with. The few minor issues were quickly resolvedMinimum disruption and workers left my place clean and organized each day when they left. The end result is a beautiful new bathroom. I definitely recommend Bath Masters and the whole Barh Masters team. Thanks for a great job.
Jamie MD
Jamie MD
20:00 11 May 22
Very smooth teamwork made this bathroom renovation a joy! It’s clear the company and Tyler’s team care about the quality of the work they do, and that the customer is satisfied with the results. We’re already planning the next bathroom!
Lilianne Pramanik
Lilianne Pramanik
14:11 26 Apr 22
Roland Kissinger
Roland Kissinger
13:56 19 Apr 22
Bathmasters did a great job on my bathroom remodel. They pulled out old tub, vanity and flooring. They upgraded the plumbing behind the walls, installed a new walk-in shower, flooring, sink and vanity. They use no sub contractors. All techs were Bathmasters employees. They job was completed on time, on budget and there were no surprises. I would use them again in my home
Donna Bowden
Donna Bowden
18:48 16 Apr 22
Lynda Schlesinger
Lynda Schlesinger
22:31 13 Apr 22
My very first Home project due to a old leak under my master shower Floor, Bath Masters replace my small shower with a beautiful modern much bigger walk in Shower that came with Lifetime leak protection. From the sales person Grant, design lady Judy, to the bathroom crew Tyler & Matt were the supervisions of my project. From the demo guys Travis, to the tile workmen John, Nester the electrician, to the finisher Ray, And Jamie in the office who handles all questions regarding extras or payments. It ran like a well oiled machine. They arrived on time every day, worked hard the full day and kept in constant communication with me on the steps in the process. They were precessional, respectful and always eager to help me any way they could. The best part the project finished a week earlier then expected.I would highly recommend BathMaster For any bathroom needs you may have. I got 4 estimates & they were the best price too.Very happy customer Lynda S.
chris jarmus
chris jarmus
22:54 05 Apr 22
Very professional. They cleaned up well. No complaints
Tom Watson
Tom Watson
23:59 03 Apr 22
We had both bathrooms totally remodeled The staff atBathMasters did an outstanding job from the design phase to the actual onsite job. They were professional,courteous and friendly.At the end of each day they cleaned up before they left. BathMasters stands behind the work they do and if there is an issue it is corrected immediately.We strongly recommend BathMasters
Terry Roy
Terry Roy
15:42 31 Mar 22
This company did a remodel of our master bathroom. We were impressed from the beginning and are very happy with the result.We'd like to particularly remark as to Ernesto Lopez, the supervisor of thecrew. Very professional; had workers here when he said; checked on theprogress frequently - generally, all-around good job.We have a smaller bathroom to renovate and will definitely go goBathmasters.
Theresa Rene' Culver
Theresa Rene' Culver
22:04 30 Mar 22
We had BathMasters remodel our main bedroom bathroom. We could not be happier with the outcome. The end product is absolutely beautiful. I can not say enough good things about Neil - Andrew and the entire team. Everyone was professional and courteous. They took care of my home and cleaned up after themselves daily. It was nice to work with a company that has it's own employees and does not subcontract out all the work. BathMasters products available are top quality and priced fairly. The project came in on time and in budget. I would definitely use these folks again.

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